TNS Services
Dial Tone
VOIP Analog Service
IP Telephone Sets
Current Models
Voice Services Inquiry
ITS Training Services
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Voice over IP
The University's traditional telephone communication services
continue on the technological shift away from voice communications carried
over a circuit (Verizon's Centrex) to having them carried over the Penn State
Integrated Backbone (the Internet Protocol, or IP). As support for circuit-switched
technology, such as is used by Merlin telephones, at University Park ends,
telephone sets are being replaced with Voice-over-IP (VoIP) technology and
IP phone sets. A Voice over IP is an emerging set of technologies that enables telephone communications to be carried over any network that uses IP (the Internet Protocol), such as Penn States Integrated Backbone.
VoIP technology offers greater efficiency and opportunity for
reducing costs for University departments and colleges.
Dial Tone
Initial VoIP dial tone rates at University Park are $9.50/mo. ($6/mo less than
the standard dial tone rates for Centrex-based service). A separate, one-time,
purchase of a VoIP phone is also required for the service. These new IP phone
sets offer a full range of intelligent communication capabilities designed to
take advantage of the power of the University's network. Plans are underway
to enable the use of VoIP technology by other Penn State campuses in upcoming
years.
Voice over Internet Protocol (VoIP) Analog service
The VoIP Analog service can replace phone lines that are used by fax machines with an equivalent phone line provided by the VoIP system, while maintaining the existing telephone number. VoIP Analog service may also be used to replace the legacy telephone service used by common analog telephones (also known as "tap sets"), cordless analog phones, and other devices that currently require an analog telephone line. The VoIP Analog service works with the University's copper wiring facilities at a monthly dial tone service rate of $14.65 per line. There is no one-time charge to install or convert to this service if wires are available to the requested room location.
IP Telephone Sets
The IP phone sets offer a full range of intelligent
communication capabilities designed to take advantage of the University's
network while providing the convenience, reliability and ease-of-use expected
from a traditional telephone set. IP Phones support
familiar call handling features such as: three-way calling, call transfer,
redial, hold, call forwarding and voicemail access. In the IP (Internet
Protocol) environment, each phone has an Ethernet (LAN) connection much
like your desktop computer . IP phone sets can also accommodate more
complex features and capabilities.
Questions, or for further information please refer to theVoice Services Inquiry Form
Current Models
7960G - Six (6) Button
IP Telephone - The Cisco model 7960G IP Phone is a full-featured phone that
can be used for staff, managers and executive office communication needs.

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It provides:
- Six (6) programmable line/feature buttons
and four (4) interactive soft keys that guide a user through
call features and functions.
- A large, pixel-based LCD display which displays
features such as date and time, calling party name and number,
digits dialed and the soft key tabs.
- A settings feature key that allows the user
to adjust display contrast and select ringer tone and volume
settings.
- Full-duplex speakerphone technology and easy-to-use
speaker on/off button and microphone mute buttons.
- An adjustable foot stand from flat to 60
degrees to provide optimum display viewing and comfortable use
of all buttons and keys.
- Dedicated headset port eliminates the need
for a separate adapter/amplifier when using headset. This allows
the handset to remain in its cradle, making headset use simpler. Replacement ear cushions and voice tubes are available.
- Equipment cost
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| 7960G Telephone Feature Instructions |
7961G - Six (6) Button IP Telephone - The Cisco model 7961G IP Phone is a full-featured, enhanced manager IP phone that can be used for staff, managers and executive office communication needs.
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It provides:
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Six (6) programmable backlit line/feature buttons and four (4) interactive soft keys that guide a user through call features and functions.
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A higher-resolution grayscale pixel-based LCD which displays features such as date and time, calling party name and number, digits dialed and the soft key tabs.
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A settings feature key that allows the user to adjust display contrast and select ringer tone and volume settings.
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Full-duplex speakerphone technology and easy-to-use speaker on/off button and microphone mute buttons.
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An adjustable foot stand from flat to 60 degrees to provide optimum display viewing and comfortable use of all buttons and keys.
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Dedicated headset port eliminates the need for a separate adapter/amplifier when using headset. This allows the handset to remain in its cradle, making headset use simpler. Replacement ear cushions and voice tubes are available.
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Equipment cost
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| 7961G Telephone Feature Instructions |
7940G - Two (2) Button
IP Telephone - The Cisco model 7940G IP Phone is a full featured phone for
low to moderate users who require a minimum of directory numbers.
It provides:
- Two (2) line/feature buttons and four (4)
interactive soft keys that guide a user through call features
and functions.
- A large, pixel-based LCD display which displays
features such as date and time, calling party name and number,
digits dialed and the soft key tabs.
- A settings feature key that allows the user
to adjust display contrast and select ringer tone and volume
settings.
- Full-duplex speakerphone technology and easy-to-use
speaker on/off button and microphone mute button.
- Dedicated headset port eliminates the need
for a separate adapter/amplifier when using headset. This allows
the handset to remain in its cradle, making headset use simpler. Replacement ear cushions and voice tubes are available.
- An adjustable foot stand from flat to 60 degrees
to provide optimum display viewing and comfortable use of all
buttons and keys.
- Equipment cost
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7941G - Two (2) Button IP Telephone - The Cisco 7941G is a full-featured enhanced business IP phone that addresses the communication needs for low to moderate users who require a minimum of directory numbers.
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It provides:
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Two (2) backlit line/feature buttons and four (4) interactive soft keys that guide a user through call features and functions.
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A higher-resolution grayscale pixel-based LCD which displays features such as date and time, calling party name and number, digits dialed and the soft key tabs.
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A settings feature key that allows the user to adjust display contrast and select ringer tone and volume settings.
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Full-duplex speakerphone technology and easy-to-use speaker on/off button and microphone mute buttons.
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An adjustable foot stand from flat to 60 degrees to provide optimum display viewing and comfortable use of all buttons and keys.
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Dedicated headset port eliminates the need for a separate adapter/amplifier when using headset. This allows the handset to remain in its cradle, making headset use simpler. Replacement ear cushions and voice tubes are available.
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Equipment cost
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| 7941G Telephone Feature Instructions |
7936G - The Cisco IP Conference Station 7936 voice instrument is a full-featured, IP-based, full-duplex hands-free conference station for use on desktops and offices, and in small to medium-sized conference rooms.
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- Standard business telephony features—Supports call hold, call transfer, call release, mute, conference (ad-hoc and meet-me), park, pick up.
- Four (Integrated keypad—Simplifies operation by eliminating the need to receive and place calls on a separate telephone.
- 360-degree room coverage—A powerful, digitally tuned speaker and three sensitive microphones provide uniform coverage of small to medium-sized conference rooms or offices.
- Equipment cost
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7906G - The Cisco model 7906G IP Phone is a cost-effective,
basic IP phone that provides a core set of features and is specifically
suited for places where single-line phones are typically installed such
as small offices, cafeterias, break rooms, lobbies and manufacturing floors.
| It provides:
- Single-line access and four (4) interactive
soft keys that guide a user through call features and functions
via the pixel-based LCD display.
- Four (4) soft keys that dynamically present
calling options to the user and a scroll toggle bar allows easy
movement through the displayed information.
- A "Menu" key that allows users to
quickly access information such as call logs and phone settings.
- On-hook dialing and call monitor mode but
does not provide speakerphone capabilities.
- Equipment cost
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7914 add-on module (for 7961G
model)
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It Provides:
- For fourteen (14 )additional line buttons
or speed dial buttons.
- Up to two (2) 14-button add-on modules may
be used in conjunction with the model 7961G Phone.
- The 7914 IP add-on module extends the capabilities
of the 7961G IP Phone with additional buttons and an LCD display.
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- The 7961G & 7914 add-on
provides call coverage capability for administrative assistants
and others who must monitor, manage and cover the various status
of calls. This requires the ability to instantly determine the
status of a number of lines beyond the six-line capability
of the 7961G IP Phone.
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