Voice Sysytem Services

Voice over IP Unity Voice Mail

Unity is the voice mail and unified messaging system designed for the Voice over IP (VoIP) service at Penn State. Unity voice messaging capabilities allow Penn State VoIP subscribers to listen and reply to their messages, forward voice messages to other VoIP subscribers, record and send messages, and customize settings such as personal greetings.

If you have a question about this service or would like to make a request to add, change, or terminate this service please contact TNS at (814) 865-1696 or submit your request through the Service Inquiry Form  Locked Content.

Unity Quick Reference Flow Chart (PDF format)  Unity Quick Reference Flow Chart (PDF format)

Registering VoIP Voicemail and Accessing Messages

How do I Register with Unity and Access my Messages?

  • Unity voice mail is available from within the VoIP system by pressing the "messages" key on your IP phone, or by dialing 5-4090 while on campus.
  • If you call into Unity from your IP telephone, Unity will recognize your IP phone number and prompt you only for your password. This password is by default 1234, until you register with Unity and choose a different password.

Calling into Unity from outside the VoIP system

  • Unity can be accessed from any telephone off campus by dialing 814-865-4090.
  • Unity will first prompt you to enter your ID, this is your five digit IP telephone number.
  • Next, Unity will prompt you for your password. Your password is by default 1234, until you register with Unity and choose a different password.

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