Voice Over IP (VoIP)
Telephone type services, at the University Park campus, are primarily delivered through a Voice over IP (VoIP) telecommunications system. The University has adopted VoIP technology since it offers greater efficiency and opportunity for reducing the costs to deliver voice services to University departments and colleges.
Initial VoIP dial tone rates at University Park are approximately 38% lower than the standard dial tone rates for Centrex-based service. A separate, one-time, purchase of a VoIP phone is also required to receive this service. The new IP phone sets offer a full range of intelligent communication capabilities designed to take advantage of the power of the University's network.
If you have a question about this service or would like to make a request to add, change or terminate this service please contact TNS at (814) 865-1696 or submit your request through the Service Inquiry Form.
| Description | Lead Time |
|---|---|
| VoIP Design & Installation | 6-18 Weeks |
| VoIP Adds/Moves/Changes | 3-4 Weeks |
| VoIP Voice Mail Name change, swap similar ports, add area code(s), activate wired ports 5 or less requests | 1 Day |
| VoIP Voice Mail Name change, swap similar ports, add area code(s), activate wired ports 5 or more requests | 5 Days |
