University Park Voice Mail & Single Digit Menu (Octel Based)
For those users who have not converted to the VoIP based voice services, the "Octel" based voicemail and Single Digit Menu (SDM) services, available at the University Park Campus, supports those users receiving voice services via the legacy administrative Centrex phone service. Under this service, a customer could have a traditional voice mail box associated with their phone number. In addition, a customer can utilize this service to establish a single digit menu in order for callers to be routed to other mailboxes or staff.
If you have a question about this service or would like to make a request to add, change or terminate this service please contact TNS at (814) 865-1696 or submit your request through the Service Inquiry Form.
Voice Mail Features & Functions
Voicemail (also called voice messaging) is a computerized answering service that automatically answers your calls, plays a greeting in your own voice, and records a message. After you retrieve your messages, you can delete, save, reply to or forward messages to someone else on your voice mail system. Unlike the simple Call Answering capabilities of an answering machine, the voice messaging capability of voicemail keeps calls confidential, simplifies decision making, saves time and money, and eliminates inaccurate messages and "telephone tag". In short, it allows people to use their time more productively. Voicemail contributes to effective communication and is far superior to an unanswered phone call, a misplaced message, or a message "cut-short" on an answering machine. The voicemail system can also provide automated attendant services with recordings that will route calls to pre-designated locations or provide routine information to callers without the need for human intervention.
