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TNS Services
Firewall Service
Description
Firewalls filter incoming traffic, and according to a set of rules, hide University workstations from would-be attackers, and prevent internal users from University network misuse. By securing your local area network (LAN) behind a firewall, you make it harder for would-be attackers to invade your network.
The Information Technology Services (ITS) Firewall Service will provide you with cost-effective, practical, real-world protection and prevention for your LAN, securing the network from external attacks and internal abuses. Please refer to Information Technology Services (ITS) Firewall Service for more information.
Service Inquiry
Academic and administrative units wishing to discuss Firewall Service should contact TNS through the web service inquiry form (Firewall Service Request Form) or calling 865-5486.
In addition to following these steps, a department must provide a device capable of receiving log messages from the firewall device. Log viewing software is available.
Basic Firewall Service
- Complete the required forms
- Review the ITS-developed rule set and suggest changes if necessary
- Provide final approval of rule set.
- Provide ongoing rule set maintenance, which includes reviewing log files to determine if any changes are necessary for the rule set.
Custom Firewall Service
- Complete the required forms
- Develop the inbound and outbound rule set, including the order of the evaluation of the rules.
- Submit the rule set to firewallmanager@psu.edu. Rule sets must be submitted by the LAN Administrative, Technical or Security Contact via email attachments using PGP encryption. The public key for the PGP encryption should be sent to firewallmanager@psu.edu. (Note: there may be certain conditions under which this information can be FAXed to TNS, with a verification call back for authenticity.)
- Provide ongoing rule set maintenance, which includes reviewing log files to determine if any changes are necessary for the rule set.
Custom Firewall Service - Notes
- For customers unable to manage their own firewall rules, ITS will also supply a list of vendors who may assist in developing a security policy and firewall rules. These vendors would be able to be contracted to provide functions that the customer could not perform themselves.
- Only the LAN Administrative, Technical or Security Contact are authorized to submit the initial rule set and submit changes to the firewall rule set.
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Policies/Standards
- None
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Forms
The following forms are required to request this service.
- Telecommunications Service Requisition (TSR) Form
- ITS Basic Firewall Service form [MS WORD]
- LAN Design Request [MS WORD]
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Service Charges and Lead Times:
- Please contact TNS at 865-5486 or through the web service inquiry form (Firewall Service Request Form) for service charges and lead times.
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07/27/07