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TNS Policies

Coverage Requirements

Certification of Intra-building CATV Distribution Systems

TNS Cable TV Maintenance Policy

Locations other than University Park

TNS will be responsible for all inter-building and intra-building infrastructure and equipment that was designed and installed by TNS up to the demarcation point at the building cable entrance. If the TNS-installed intra-building cabling and equipment extend past the building cable entrance, TNS will continue to be responsible for the maintenance of the cable plant and the TNS designed and installed or certified equipment up to and including the room taps. Resolution of troubles reported to TNS involving the facilities covered by TNS maintenance will be charged to the customer on a time and materials basis.

Coverage Requirements and Charges

A signed Telecommunications Service Requisition (TSR) must be submitted to TNS requesting time and materials maintenance support for the campus system.

All changes made to an TNS maintained cable TV distribution system must be designed, installed and maintained by TNS or under the direct supervision of TNS in order for the system to be covered by TNS maintenance. Systems found to be in violation of the maintenance agreement will be allowed 2 weeks to bring the system into accordance with the agreement by the removal of the customer's changes or by the submittal of a request for an TNS re-certification design for the changes.

Certification of Intra-building CATV Distribution Systems

Intra-building CATV distribution systems not designed and installed by TNS can be made eligible for TNS Maintenance options by contracting TNS to certify the system. Certification charges will include the replacement of components that do not meet TNS standards at cost plus overhead. There will also be a charge for the time spent by TNS to certify the system.

To request the certification of a CATV distribution system, a properly completed and signed Telecommunications Service Requisition (TSR) should be submitted to TNS.

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