TNS Pricing and Fees

Description	One-Time Charge
Activate existing Cable tap(s) in a building that already has building-level Cable service. Upgrade/Downgrade an existing Cable TV service from Basic/Expanded to Expanded/Basic level of service.	$50.00/tap
Add new Cable TV tap(s) in a building that already has building-level Cable service. Add new Cable TV tap(s) in a building that does not have Cable Service.	$50.00/tap plus T&M
Install building level service in a new building.	T&M
Description	Monthly Charge
Fully-maintained Basic Tier Service	$5.26
Fully-maintained Expanded Tier Service	$19.10

New Construction/Renovations/Occupant Requested Upgrades
Pricing for New Construction, Renovations and Occupant Requested Upgrades, including the installation of communication jacks or outlets, are developed on a case by case basis depending upon the installation requirements. Please contact TNS at (814) 865-1696 or submit your request through the Service Inquiry Form
Private Fiber	One–Time Charge¹ (Fiber Pair)	Monthly Charge (Fiber Pair or Single Strand)	Optional Hardware One–Time ²	Optional Hardware Maintenance Monthly ²
One hub	$1,000.00	$20.00	Acquisition Cost	0.5% of Acquisition Cost
Two hubs	$3,000.00	$40.00	Acquisition Cost	0.5% of Acquisition Cost
Three hubs	$5,000.00	$60.00	Acquisition Cost	0.5% of Acquisition Cost
Four hubs	$7,000.00	$80.00	Acquisition Cost	0.5% of Acquisition Cost
Private Fiber/Inter-building Networks
Charges for establishing private fiber networks are contingent upon the availability of existing University fiber and the number of University network hub-sites the fiber must go through to complete the private network. If University fiber is not available at the time of a request, the academic or administrative unit can (1) wait until more fiber is available through Central funding or (2) fund the installation of the fiber.
¹ Charges are per fiber pair. Single strand applications are charged at 1/2 the pair rate for one time charges and have the same monthly rate.
² If an academic or administrative unit requires supporting hardware to connect and complete their private network, utilizing the private fiber, the customer will be responsible for the acquisition cost of the equipment plus a monthly maintenance fee equating to 0.5% of the acquisition cost.
Note: If as an IB connection is deactivated as a direct result of a Private Fiber request, a $500 credit will be issued to offset the one-time charge.
Private Copper Circuit			One–Time	Monthly Charge
2 Wire Circuit			$0	$8.80
4 Wire Circuit			$0	$15.00
Charges for establishing private copper-circuit networks are contingent upon the availability of existing University copper. If University copper is not available at the time of a request, the academic or administrative unit can fund the installation of the requested copper.

Cable/Wiring Exemptions
In general, exemptions will be applied only to service fee components, since all other components represent tangible or well-defined costs to the University to outside providers of equipment or services. Exemptions granted must be renewed on an annual basis. Exemptions to rates may be granted in the event that: There is an accepted, documented plan to eliminate the need for a private link, suitable for implementation within 12 months, or There is reasonable evidence that services necessary cannot be supported by the integrated backbone (this includes the support of a needed protocol which is not supported via the backbone). For those entities already having integrated backbone access within two buildings, the addition of a private link between those buildings will be endorsed, to the extent of both the one-time and monthly service fees being waived. All exemptions must be approved by the Vice Provost of Information Technology and the Senior Director of TNS.
TNS currently offers a rate exception given the following criteria: Fiber will be provided point-to-point. TNS will retain full responsibility for providing and maintaining the fiber circuit. Fiber circuits may be either 62.5 micron MM or SM. (50 micron MM fiber is not currently supported, and is not planned on being supported). Fiber will be provided on an as-available basis [TNS will reserve 1 pair of each type for maintenance uses]. If no fiber is available for a request, ITS/TNS will fund the deployment of additional fiber. However, TNS will add the request to the already established funding and deployment schedule. The request will not be escalated in priority over other previously established projects. Point-to-point fiber circuits will be limited to the current fiber distribution hubs. All hub-to-hub fiber connections will fall under the existing rate schedule.
Private Fiber/Inter-building Networks	One–Time Charge
Provide the use of point-to-point fiber links to the University community	$1,000.00
Private Fiber/Inter-building Networks	Monthly Fee
Monthly Fee Service Fee	$20.00

Speed	One–Time Charge	Monthly Fee
100 Mbs Routed Ethernet	$1,000	$0.00
Gigabit Ethernet	$1,000	$0.00
5 Gigabit Ethernet	$6,000	$375.00
The above rates apply to locations served by Penn State-owned fiber. Additional charges are applicable in cases where a vendor circuit is required to serve a location (e.g. off-campus buildings).
All one-time temporary connections to Penn State's Backbone will be charged a fee equivalent to 10% of the applicable backbone connection one-time rate. The 10% one-time, temporary connection fee will be applied per each connection. Please note that these connections are temporary and will be disconnected following the event.

LAN Maintenance - Wired and Wireless
TNS will provide active network monitoring, remote network problem determination via telephone, 24-hour shipping of defective LAN components, and site visits when necessary. Unless the problem has caused an interruption to vital services (limited to registration, drop/add, last week of classes, and final examination week), site visits will normally be scheduled to occur between the hours of 8:00 AM and 5:00 PM Monday through Friday. Non-UP sites with LANs covered by Full Maintenance or Hub-only Maintenance may purchase replacement equipment to be connected by TNS as stand-by devices at their locations. TNS will assist the site in determining the quantities of spare devices to be purchased. The stand-by equipment will be specified and purchased through TNS and will be covered by TNS maintenance. The site will be responsible for the life cycle replacement costs for these components.
TNS Maintenance Description	Monthly Fee
FULL: TNS or TNS certified LAN components.	$7.50/ month + 0.5% of acquisition cost/ month
HUB ONLY: TNS or TNS certified LAN components.	0.5% of acquisition cost/ month
Time & Material Fee Description	T&M Rate
Certification: Private owned LAN devices that are the same brand and model that TNS uses for their LAN install may be placed onto TNS FULL or Hub-Only maintenance after the equipment has been reviewed and "certified" by a TNS technician.	$75.00
Time and Materials Support: TNS will provide problem determination and resolution assistance, site visits for problem determination and/or resolution, and replacement equipment on a time and materials basis. If a site visit is requested TNS will assess a $75 site visit fee. Additional costs may be incurred for material, equipment or vendor expenses, if required. For more information please contact TNS at (814) 865-1696	T&M

Firewall Maintenance Description	One–Time Fee	Monthly Fee
IP 295	$5,402.41	$95.22/mnth
IP 395	$10,704.85	$187.20/mnth
IP 565	$16,555.00	$268.81/mnth
Firewall Customer Log Module Software (1 needed per customer)	$485.00	$5.41/mnth
UTM-1 Edge (Unlimited Users)	$1,010.50	$40.97/mnth
UTM-1 Edge (32 Users)	$606.30	$24.58/mnth
UTM-1 Edge (16 Users)	$404.20	$16.39/mnth
UTM-1 Edge (8 Users)	$303.15	$12.29/mnth

Wireless Maintenance Description	Monthly Fee
ITS Secure Complete - TNS purchases and installs all components. All service/maintenance fees are incorporated into the monthly Access Point fee.	$5.50/ Access Point Per Month
ITS Secure Assist - TNS provides the backbone connection only. The customer purchases, installs, and maintains all components of the wireless network.	--

Uplink Description	Usage Rate
All Penn State Users	$93.00/hour*
Non-Penn State Users	$250.00/hour*
* Time is charged in 15 minute intervals. Add an extra half hour charge for each use for setup, signal testing, and satellite access coordination that takes place prior to your feed.
TNS requires the submittal of one Telecommunications Service Requisition (TSR) per year from each department or academic unit which wishing to use the Satellite Uplink service by either mailing it to University Support Building 2 or faxing it to extension 7-0190 (University Park Campus Only) or 814-867-0190 for all other campus locations. A separate TSR for each event will not be necessary. All events will be billed to the budget/fund associated with the TSR.

Downlink Description	Rate
Preventative Maintenance at University Park	$14.40/month
Preventative Maintenance at non-University Park locations	$21.80/month
Time and Material and Certification Description	Rate
Certification: (Additional costs may be incurred for material or equipment required to bring the system up to the ITS standard)	$75.00
TNS staff site visit for non-UP locations (Material extra)	$75.00/site visit
Vendor site visit for one-way travel (Material extra)	$69/hr/man
Vendor emergency one-way travel rate after hours 6 PM and later, weekends. Travel one way (Material extra)	$150/hr/man
Downlink maintenance coverage includes a mandatory charge for one preventative maintenance visit per year. In addition, Time and Materials charges will be applied for all trouble calls reported by the site.

Full Equipment Maintenance Fee Description	Monthly Fee
Polycom Viewstation 4000 and FX - CODEC ONLY	$53.00/mnth
Polycom Viewstation 4000 and FX - FULL SYSTEM	$63.00/mnth
Polycom Viewstation VSX-7000, E, and S - CODEC ONLY	$38.00/mnth
Polycom Viewstation VSX-7000, E, and S - FULL SYSTEM	$48.00/mnth
Polycom HDX-7000 - CODEC ONLY	$59.00/mnth
Polycom HDX-8000 - CODEC ONLY	$78.00/mnth
Polycom VSX-8000 - CODEC ONLY	$73.00/mnth
Polycom VSX-8000 - FULL SYSTEM	$82.00/mnth
Polycom HDX-9000 - CODEC ONLY	$90.00/mnth
Time and Material and Certification Fee Description	Fee
Certification (Additional costs may be incurred for material or equipment required to bring the system up to the ITS standard)	$75.00
TNS staff site visit (Material extra)	$75.00/site visit
Vendor site visit (Minimum of 4 hours) (Additional costs may be incurred for required material or equipment)	$100.00/hr

Video Bridge Pricing
Effective Date: 07/01/2004 The Penn State Video Bridge has two dial direction options available - dial-in or dial-out. The dial direction can be set on a per-site basis. The standard dial direction for ISDN-based calls is to have all sites dial-in to the Penn State Video Bridge. Dial-out for ISDN-based calls will only be granted based on: The far-end is not able [technically] to dial-out. Technical problems with the Penn State Video Bridge or network. Approval by the Video Systems Senior Network Coordinator. Penn State Video Bridge clients using ISDN requiring the dial-out option will be charged for per-site line usage. An hourly rate of $16/per channel line usage
Usage Rates - Dial Out
Transimssion Rate	Number of Channels	Rate Per Hour
128 Kbps	2	$32.00
256 Kbps	4	$64.00
384 Kbps	6	$96.00

Video Gateway Description
The Video Gateway Service provides a method to transport local or satellite delivered NTSC programming over videoconference. The fee is $50.00 per event per campus. When more then one campus requests to view same event, each campus is billed $50. The department (or individual) reserving the Video Gateway Service for the first time must obtain and complete a Telecommunications Service Requisition (TSR) form.

Video Gateway Description

The Video Gateway Service provides a method to transport local or satellite delivered NTSC programming over videoconference.

The fee is $50.00 per event per campus.

When more then one campus requests to view same event, each campus is billed $50. The department (or individual) reserving the Video Gateway Service for the first time must obtain and complete a Telecommunications Service Requisition (TSR) pdf doc

form.

VoIP Service Description	Monthly Fee
VoIP Dial Tone	$9.50
VoIP Analog Service	$14.65
VoIP Voice Mail	$2.50
VoIP - Additional DN Appearance	$9.50
VoIP Move Description	Cost Per Phone
Move 5 or less VoIP Phones within the same telecommunications closet	$28.00 per phone
Move 5 or less VoIP Phones from a telecommunications closet to another telecommunications closet within the same building	$42.00 per phone
Move 5 or less VoIP Phones from one building to another building	$84.00 per phone
Move 5 or more VoIP Phones independent of location will be billed based on the actual time and material to complete the work	T&M

VoIP Device Description	Price
7906G - The Cisco model 7906G IP Phone is a cost-effective, basic IP phone that provides a core set of features and is specifically suited for places where single-line phones are typically installed such as small offices, cafeterias, break rooms, lobbies and manufacturing floors. Features: Single-line access and four (4) interactive soft keys that guide a user through call features and functions via the pixel-based LCD display. Four (4) soft keys that dynamically present calling options to the user and a scroll toggle bar allows easy movement through the displayed information. A "Menu" key that allows users to quickly access information such as call logs and phone settings. On-hook dialing and call monitor mode but does not provide speakerphone capabilities. Cisco Unified IP Phone 7906G Quick Reference	$135.99
7942G - Two (2) Button IP Telephone - The Cisco 7942G is a full-featured enhanced business IP phone that addresses the communication needs for low to moderate users who require a minimum of directory numbers. Features: Two (2) backlit line/feature buttons and four (4) interactive soft keys that guide a user through call features and functions. A higher-resolution grayscale pixel-based LCD which displays features such as date and time, calling party name and number, digits dialed and the soft key tabs. A settings feature key that allows the user to adjust display contrast and select ringer tone and volume settings. Full-duplex speakerphone technology and easy-to-use speaker on/off button and microphone mute buttons. An adjustable foot stand from flat to 60 degrees to provide optimum display viewing and comfortable use of all buttons and keys. Dedicated headset port eliminates the need for a separate adapter/amplifier when using headset. This allows the handset to remain in its cradle, making headset use simpler. Replacement ear cushions and voice tubes are available. Cisco Unified IP Phone 794x Quick Reference	$299.17
7962G - Six (6) Button IP Telephone - The Cisco model 7962G IP Phone is a full-featured, enhanced manager IP phone that can be used for staff, managers and executive office communication needs. Features: Six (6) programmable backlit line/feature buttons and four (4) interactive soft keys that guide a user through call features and functions. A higher-resolution grayscale pixel-based LCD which displays features such as date and time, calling party name and number, digits dialed and the soft key tabs. A settings feature key that allows the user to adjust display contrast and select ringer tone and volume settings. Full-duplex speakerphone technology and easy-to-use speaker on/off button and microphone mute buttons. An adjustable foot stand from flat to 60 degrees to provide optimum display viewing and comfortable use of all buttons and keys. Dedicated headset port eliminates the need for a separate adapter/amplifier when using headset. This allows the handset to remain in its cradle, making headset use simpler. Replacement ear cushions and voice tubes are available. Cisco Unified IP Phone 796x Quick Reference	$348.62
7936G - The Cisco IP Conference Station 7936G voice instrument is a full-featured, IP-based, full-duplex hands-free conference station for use on desktops and offices, and in small to medium-sized conference rooms. Features: Standard business telephony features—Supports call hold, call transfer, call release, mute, conference (ad-hoc and meet-me), park, pick up. Four (Integrated keypad—Simplifies operation by eliminating the need to receive and place calls on a separate telephone. 360-degree room coverage—A powerful, digitally tuned speaker and three sensitive microphones provide uniform coverage of small to medium-sized conference rooms or offices.	$665.10
7915 add-on module (for 7962G model) - The Cisco Unified IP Phone Expansion Module 7915 extends the capabilities of the Cisco Unified IP Phones. Features: There are 12 buttons on the 7915 PLUS they are paged twice for 24 total. Up to two (2) 14-button add-on modules may be used in conjunction with the model 7962G Phone. The 7915 IP add-on module extends the capabilities of the 7962G IP Phone with additional buttons and an LCD display. The 7962G & 7915 add-on provides call coverage capability for administrative assistants and others who must monitor, manage and cover the various status of calls. This requires the ability to instantly determine the status of a number of lines beyond the six-line capability of the 7962G IP Phone.	$195.33

Centrex Service Description	One–Time Charge	Monthly Fee
Administrative Dial Tone – Centrex	--	$15.50
Caller ID Service Caller ID Service is available, upon request, on any analog administrative line. To use any Caller ID device, you first need to arrange for this service to be added to your telephone line.	$12.20	$2.30
Caller ID Display Unit-Cortelco ID85 This device displays the calling party telephone number, providing the sending Telephone Company is able to supply this information. Requires Caller ID Service.	$13.90	$0.06
Permanent Caller ID Blocking Provides for permanent blocking of your telephone number from going out into the public switch network and showing up on the display of someone with Caller ID service.	$12.20	$0.00
Telephone Feature Change Telephone feature changes for University Park Faculty and Staff telephones include changing a line to allow/disallow long distance calling, adding international calling, adding the call forwarding feature on a busy signal or a "don't answer", or activating call answering features for voice mail.	$2.00	--

NUMS Service	One–Time Charge	Recurring
15 Message Voicemail Box	$12.50	$7.50
35 Message Voicemail Box	$12.50	$8.75
90 Message Voicemail Box	$12.50	$17.50
Voicemail Menu Auto Attendant	$12.50	$12.50
Voicemail Listen & Reply 1 Minute	$12.50	$15.00
Voicemail Listen & Reply 3 Minute	$12.50	$37.50
Voicemail Menu Routing	$12.50	$12.50
Voicemail Change	$2.50	N/A

Direct Dial Description	Usage Rates
Domestic Long Distance	All domestic calls will be billed at $.04 per minute, 24 hours per day, 7 days per week.Please note that the domestic rate of $.04 per minute applies to the U.S. Virgin Islands, Puerto Rico, and Canada.
International Long Distance	International Rates for many countries are available on the International Long Distance Rate Table.

Toll Free - 800 Description	One–Time Charge	Monthly Fee	Usage
800 Readyline Service	$61.00	$25.00	800 Readyline usage is billed at Intrastate and Interstate usage rates range from 6-8 cents a minute
800 MegaCom Service (University Park Only)	--	$20.00	800 Megacom usage is billed at Intrastate and Interstate usage rates range from 3.5-4.0 cents a minute
International Toll Free Service This is in addition to the base Toll Free service rates.	$20.00	$17.25	Usage charges vary by international location.

Penn State Travel Calling Card Rates (voice and data calls)	One–Time Charge	Usage rates
The college or department requesting Penn State Travel Calling Card	$ 5.00/ card	--
Within the U.S.	--	$0.07/ minute
To University Park extensions (862, 863, 865, 867)	--	$0.0525/ minute
All calls placed using an Authorization Code will be billed against the budget associated with that code.
Saving Tip: If you currently use (814) 689-2222 to dial into the University Park modem lines, you are urged to change the number to (814) 863-2222, so usage will be billed at the lower rate. To further reduce your bill, don't forget to disconnect after downloading new e-mail, and then reconnect to send the notes that you've composed offline. Or alternately, you can find a local computer with free Internet access and check your e-mail via Penn State WebMail (http://webmail.psu.edu/) to avoid a modem call altogether.

Penn State Corporate Calling Card Description	One–Time Charge	Usage rates
Domestic calls, intra-state and inter-state rates billed	--	$ .15 per minute $ .25 surcharge per call
The college or department requesting Corporate Calling Card	$ 5.00/ card	--
Monthly usage fees will be based on the established rates as indicated above. Call detail will be sent as part of your monthly statement and itemized by the Corporate Calling Card number (without the 4-digit PIN) and the associated billing name. All calls placed using a Corporate Calling Card will be billed against the budget associated with that code.
International and all other calls - Directory Assistance, Local Exchange Carrier, Other, etc. - are billed at the exact cost charged to Penn State by AT&T which are discounted rates according to the Penn State contract currently in place.