About Telecommunications and Networking Services
Vision
To be the most professional, expert organization in the application of leading edge communication technologies within higher education.
Mission
Telecommunications and Networking Services' mission is to:
- Provide a highly available, secure, resilient, standards-based, networking and communications infrastructure
- Balance the goals of accessibility, reliability, security, and ease of use against resources and policies to provide the most cost-effective and efficient solutions
- Ensure the overall interoperability of Penn State's networking and communication systems
- Establish and communicate best practices for the use of networking and communication infrastructures at Penn State
- Understand and integrate the various unique needs of the University community to create a cohesive, holistic institutional networking and communications infrastructure
Values
- We are a service-oriented organization
- We serve by taking ownership and embracing teamwork
- We value integrity, ethics, collaboration, creativity and open-mindedness
- We are honest, caring, empathetic, attentive, respectful, trusting and compassionate
Annual Report
Suggestions
As part of the ongoing effort by Telecommunications and Networking Services to improve the quality and efficiency of services we offer, we welcome your suggestions for improvement. Compose your suggestion in the box below and click on the "submit suggestion" button. If there is a specific department within TNS to which you'd like your suggestion forwarded, or if you wish to identify yourself as the originator of the suggestion, please include appropriate information within your message. Thank you for your suggestion. Please note that we are not able to accept trouble calls reported through this page.
To report interruptions or other problems with Telephone/Voice, Video, or Integrated Backbone services, please call the TNS Network Operations Center (NOC) at (814) 865-4662 [865-4NOC].
