Cable Television - University Park Only

One - Time Description

TNS provides Cable Television (CATV) and content services.

One-Time Charge

·      Activate existing Cable tap(s) in a building that already has building-level Cable service

·      Upgrade/Downgrade an existing Cable TV service from Basic/Expanded to Expanded/Basic level of service

$50.00/tap

·      Add new Cable TV tap(s) in a building that already has building-level Cable service

·      Add new Cable TV tap(s) in a building that does not have Cable Service

$50.00/tap plus T&M

·      Install building level service in a new building

T&M

Monthly Fee Description

Monthly Fee

Fully-maintained Basic Tier Service

$5.26

Fully-maintained Expanded Tier Service

$19.10

Cable/Wiring Services - Private Inter-building Networks

One - Time Description

One-Time Charge

Service Fee

$10,000.00

Pathway charge* to cover survey, permits, bond, insurance, equipment rental, delivery charges, license, set-up, on all jobs.

$7,500.00

Pathway (based upon actual cabling distances using hub-and-spoke conduit/cabling topology)

$20.00/foot

For fiber pair (minimum one pair)

$2.00/foot

Monthly Fee Description

Monthly Fee

Service Fee

$1,000.00

Pathway

$0.01/foot

Per fiber pair (minimum one pair)

$0.01/foot

*One-time pathway costs will only be charged to an organization once per private link between buildings. If additional links are needed at the same time by the same organization on the same pathway between the same two buildings, the pathway costs will not be applied to those additional links.

Rates calculated on a distance basis will be based upon actual cabling distances, not straight-line distances, and typically based upon cables being routed through the buildings' TNS-designated cabling hubs. Distances will be calculated based upon known availability of infrastructure, defaulting to the hub-and-spoke topology. Where shorter routes are preferred by TNS, they will be used and rates calculated accordingly.

Exemptions: In general, exemptions will be applied only to service fee components, since all other components represent tangible or well-defined costs to the University to outside providers of equipment or services. Exemptions granted must be renewed on an annual basis. Exemptions to rates may be granted in the event that:

1.      There is an accepted, documented plan to eliminate the need for a private link, suitable for implementation within 12 months, or

2.      There is reasonable evidence that services necessary cannot be supported by the integrated backbone (this includes the support of a needed protocol which is not supported via the backbone).

3.      For those entities already having integrated backbone access within two buildings, the addition of a private link between those buildings will be endorsed, to the extent of both the one-time and monthly service fees being waived.

All exemptions must be approved by the Vice Provost of Information Technology and the Senior Director of TNS.

Firewall Maintenance

Monthly Fee Description

Monthly Fee

IP 130

$66.00/mnth

IP 260

$62.00/mnth

IP 350

$119.00/mnth

IP 390

$143.00/mnth

IP 530

$208.00/mnth

IP 560

$244.00/mnth

IP 710

$245.00/mnth

Firewall Media Converters and Firewall Customer Log Modules

0.50%/mnth of acquisition cost

Integrated Backbone Services

Speed

One-Time Charge

Monthly Fee

100 Mbs Routed Ethernet

$1,000

$0.00

Gigabit Ethernet

$1,000

$0.00

5 Gigabit Ethernet

$6,000

$375.00

The above rates apply to locations served by Penn State-owned fiber. Additional charges are applicable in cases where a vendor circuit is required to serve a location (e.g. off-campus buildings).

All one-time temporary connections to Penn State's Backbone will be charged a fee equivalent to 10% of the applicable backbone connection one-time rate.  The 10% one-time, temporary connection fee will be applied per each connection.  Please note that these connections are temporary and will be disconnected following the event.

LAN Maintenance

LAN Maintenance – Wired and Wireless TNS will provide active network monitoring, remote network problem determination via telephone, 24 hour shipping of defective LAN components, and site visits when necessary. Unless the problem has caused an interruption to vital services (currently limited to registration, drop/add, last week of classes, and final examination week), site visits will normally be scheduled to occur between the hours of 8:00 AM and 5:00 PM Monday through Friday. To eliminate the time taken to deliver replacement components from University Park, non-UP sites with LANs covered by Full Maintenance or Hub-only Maintenance may purchase replacement equipment to be connected by TNS as stand-by devices at their locations. TNS will assist the site in determining the quantities of spare devices to be purchased. The stand-by equipment will be specified and purchased through TNS and will be covered by TNS maintenance. The site will be responsible for the life cycle replacement costs for these components.

TNS Maintenance Description

Monthly Fee

FULL MAINTENANCE:The charge for Full LAN Maintenance is 0.50% of the total cost of the installed LAN components per month plus an additional $7.50 per month for each LAN. 

$7.50/mnth + 0.50%/mnth of acquisition cost

HUB ONLY MAINTENANCE: The charge for Hub-only Maintenance and Wireless LAN Maintenance is 0.50% of the total cost of the installed LAN components per month.

0.50%/mnth of acquisition cost

LANs under the Telecommunications Infrastructure Project - UP Only: The Full Maintenance charge for LANs using components supplied by TNS as part of the Telecommunications Infrastructure Project is $3.75 per month for each port used.

$3.75/mnth per port

Penn State Wireless Maintenance Description

T&M Rate

Penn State Wireless Maintenance: For Penn State Wireless customers, TNS provides full maintenance support for the LAN and wireless access points.

$5.50/mnth per access point

Time & Material Fee Description

T&M Rate

Certification: (Additional costs may be incurred for material or equipment required to bring the system up to the ITS standard)

$75.00

$75.00

Radio Paging

One Time Description

One -Time Charge

Radio Paging - Motorola Pager - Advisor Gold

$52.00

Monthly Fee Description

Monthly Fee

Radio Paging Service

$2.36/mnth

Satellite Downlink Equipment Maintenance

Monthly Fee Description

Monthly Fee

Preventative Maintenance at University Park

$14.40

Preventative Maintenance at non-University Park locations

$21.80

Time and Material and Certification Fee Description

Fee

Certification: (Additional costs may be incurred for material or equipment required to bring the system up to the ITS standard)

$75.00

TNS staff site visit for non-UP locations  (Material extra)

$75.00/site visit

Vendor site visit (Material extra) Charge for travel one way

$69/hr/man

Vendor emergency rate after hours 6 P.M. and later , weekends. Travel one way (Material extra)

$150/hr/man

Satellite Uplink Service

Description

Usage Rate

All Penn State Users

$93.00/hour*

Non-Penn State Users

$250.00/hour*

^* Time is charged in 15 minute intervals. Add an extra half hour charge for each use for setup.

Video Bridge

Effective Date: 07/01/2004

The Penn State Video Bridge has two dial direction options available - dial-in or dial-out. The dial direction can be set on a per-site basis. The standard dial direction for ISDN-based calls is to have all sites dial-in to the Penn State Video Bridge.  Dial-out for ISDN-based calls will only be granted based on:

·         The far-end is not able [technically] to dial-out.

·         Technical problems with the Penn State Video Bridge or network.

·         Approval by the Video Systems Senior Network Coordinator.

Penn State Video Bridge clients using ISDN requiring the dial-out option will be charged for per-site line usage. An hourly rate of $16/per channel line usage

Usage Rates - Dial Out

Transmission Rate

Number of Channels

Rate Per hour

128 Kbps

2

$32.00

256 Kbps

4

$64.00

384 Kbps

6

$96.00

Videoconferencing Equipment Maintenance

Full Maintenance Fee Description

Monthly Fee

Polycom Viewstation 323, 512, and EX - CODEC ONLY

$36.00/mnth

Polycom Viewstation 323, 512, and EX - FULL SYSTEM

$45.00/mnth

Polycom Viewstation 4000 and FX - CODEC ONLY

$53.00/mnth

Polycom Viewstation 4000 and FX - FULL SYSTEM

$63.00/mnth

Polycom Viewstation VSX-7000, E, and S - CODEC ONLY

$42.00/mnth

Polycom Viewstation VSX-7000, E, and S - FULL SYSTEM

$52.00/mnth

Polycom VSX-8000 - CODEC ONLY

$79.00/mnth

Polycom VSX-8000 - FULL SYSTEM

$89.00/mnth

Polycom HDX-9000 - CODEC ONLY

$98.00/mnth

Video Gateway Service

Fee Description

The Video Gateway Service provides a method to transport local or satellite delivered NTSC programming over videoconference.

The fee is $50.00 per event per campus.

When more then one campus requests to view same event, each campus is billed $50. The department (or individual) reserving the Video Gateway Service for the first time must obtain and complete a Telecommunications Service Requisition form (TSR) .

Voice over IP - University Park Only

Description

Initial Charge

Replacement Charge

Monthly Fee

VoIP Dial Tone

VoIP Voice Mail

VoIP - Additional DN Appearance

VoIP Voice Mail - Call Manager Port for Customer Administration

7906G - Basic IP Telephone - The Cisco model 7906G IP Phone is a cost-effective, basic IP phone that provides a core set of features and is specifically suited for places where single-line phones are typically installed such as small offices, cafeterias, break rooms, lobbies and manufacturing floors.

7940G - Two (2) Button IP Telephone - The Cisco model 7940G IP Phone is a full featured phone for low to moderate users who require a minimum of directory numbers.

7941G - Two (2) Button IP Telephone - The Cisco model 7941G IP Phone is an improved full featured phone with improved display, more memory, lighted buttons and conformance to power over Ethernet standards.

7960G - Six (6) Button IP Telephone - The Cisco model 7960G IP Phone is a full-featured phone that can be used for staff, managers and executive office communication needs.

7961G - Six (6) Button IP Telephone - The Cisco model 7961G IP Phone is an improved full featured phone with improved display, more memory, lighted buttons and conformance to power over Ethernet standards.

7936G - IP Conference Station - The Cisco IP Conference Station 7936 voice instrument is a full-featured, IP-based, full-duplex hands-free conference station for use on desktops and offices, and in small to medium - sized conference rooms.

7914 add-on module (for 7961G model)

ITS Voice Switching System Support

Description - Option 1 Flat Monthly Fee

Monthly Fee

Full Support Coverage plus appropriate vendor coverage fees for each voice system.

$335.00

Limited Support Coverage plus appropriate vendor coverage fees for each voice system.

$168.00

T&M Rate

Time and Materials charges for the diagnosis and resolution of problems affecting the areas of the voice switch maintained by TNS that have been caused by the system owner will be billed to the system owner.  The system owner will be billed for TNS personnel travel time or the vendor charges incurred.

Various

Toll Free 800  Services

800 - Readyline

One-Time Charge

One-time service initiation fee

$61.00

800 - Readyline

Monthly Fee

Monthly service fee.  ^*If the AT&T 800 Readyline account is billed direct to the campus, the monthly charge does not apply.

$25.00*

800 - Readyline

Usage Rate

Per minute Intrastate and Interstate usage rates range

$0.06-$0.08

800 - Megacom - UP Only

One-Time Charge

One-time service initiation fee

$0.00

800 - Megacom

Monthly Fee

Monthly service fee.

$20.00

800 - Megacom

Usage Rate

Per minute Intrastate and Interstate usage rates range

$0.035-$0.04

University Park Direct Dial Domestic Long Distance

UP Direct Dial

Usage Rate

Per minute Intrastate and Interstate usage rates range

$0.035

Penn State Travel Card

The Penn State Travel Calling Card is recommended for all domestic calls when away from the office.

One Time Charge

Initial Service Charge

$5.00

Domestic Calling Only

Usage Rate

To University Park Exchange (862-, 863-, 865-, 867-)

$0.0525

To non University Park Exchange

$0.070

Penn State Corporate Calling Card

The University recommends that the Corporate Calling Card be used for international calling on restricted budgets such as those with federal or federal flow-through monies that require call detailed reporting.  All others should consider the lower cost Penn State Travel Calling Card or International Prepaid Calling Card. 

One Time Charge

Per Call Surcharge

Usage Rate per Minute

Corporate Calling Card

$5.00

$0.25

$0.15

University Park - Authorization Codes

Description

One-Time Charge

The college or department will be billed a one-time assignment charge of $5.00 and a one-time feature change charge of $2.00 for each requested authorization code.

$5.00

$2.00/code

Centrex & Optional Features - University Park Only

Description

One-Time Charge

Monthly Fee

Administrative Dial Tone - Centrex

$15.50

Voice Mail

The University Park voicemail system can be associated with any administrative campus line to provide call answering in addition to basic voice messaging functions. The voicemail system can also provide automated attendant services with recordings that will route calls to pre-designated locations or routine information to callers without the need for human intervention.

$10.00

$3.00

Voice Mail Fax Mail Box

$16.00

Voice Mail Single Digit Menu

$3.00

Caller ID Service

Caller ID Service is available, upon request, on any analog administrative line. It is not a standard feature. To use any Caller ID device, you first need to arrange for this service to be added to your telephone line.

$12.20

$2.30

Caller ID Display Unit-Cortelco ID85

This device displays the calling party telephone number, providing the sending Telephone Company is able to supply this information. Requires Caller ID Service.

$13.90

$0.06

Permanent Caller ID Blocking

Provides for permanent blocking of your telephone number from going out into the public switch network and showing up on the display of someone with Caller ID service. There is a charge of $12.20 to remove this service once enabled.

$0.00

$0.00

Telephone Feature Change

Telephone feature changes for University Park Faculty and Staff telephones include changing a line to allow/disallow long distance calling, adding international calling, adding the call forwarding feature on a busy signal or a "don't answer", or activating call answering features for voice mail.

$2.00